As humans, we tend to face challenging situations from time to time; it's a part of life. And even if you have successfully overcome these situations, at a certain point, talking to a therapist could provide you with additional support to sail through those situations. Talking to a mental health professional is something you can be proud about.

First and foremost, pat yourself on the back for taking this step! The first session with your therapist is all about building trust and creating a safe space for communication; the best way to prepare for that is to focus on the fact that your therapist is there to help you and be on your side! Keep in mind that this is the first of many sessions which will likely revolve around understanding your problems better and aid in establishing a goal-based plan for the future.

The process is simple! Go to the "Therapists" page and browse through the various therapist profiles available. Select the therapist that suits your needs best by using the filters available and click on book a session, then choose your preferred date and time and make the payment, and then you’re all set for your first session!

Book your session : https://themindandcompany.com/therapistsdetails.aspx

Absolutely! Everything discussed during the session is highly confidential, and apart from you and the therapist, nobody would have access to the information or topics discussed.

A therapist's goal is to help their patients make their own decisions after understanding and clarifying their feelings and emotions. A therapist is there to listen to you and help guide you to get a clearer mind and perspective through listening and talking.

Although both can are deemed as doctors, there is an essential difference between psychologists and psychiatrists. For any emotional troubles such as depression, anxiety and stress, you would most likely be referred to a psychologist who would use talk therapy or any other forms of non-medicinal treatments to deal with the problems. On the other hand, a psychiatrist works more in the medical field dealing with issues such as PTSD, psychological issues, etc., and can prescribe medication to their patients. Often, psychologists and psychiatrists work in tandem because both are necessary for different aspects of mental health progress.

Therapy is like any other form of treatment you seek; if you are open and honest during its process, it is bound to teach you something valuable. However, to be completely honest, just therapy works for some people, but others also require more help, so you have to give it a fair chance and, with an open mind, see if it works for you or not. Still, regardless of your decision, we will be with you every step of the way!

Mental wellness is a continuous commitment and work that you have to put in to see a change. You would need guided support throughout your therapy period. Each person requires a different number of sessions based on the challenges they are undergoing. Your therapist will suggest how many sessions they think you will need to address the challenges you are facing. So accordingly you can book a package which will save you some time instead of booking a session one at a time.

Yes! You can cancel or reschedule your sessions up to 24 hours before the scheduled time. To do so, sign in to your account, go to My Bookings, and click Cancel/Reschedule to make the necessary changes!

Last-minute changes would count as one session as the therapist's time would be lost.

However, if you have subscribed to any subscription plan, the subscription plan cannot be canceled.

To learn more about our refund policy, please check out https://themindandcompany.com/policy.aspx

The first session is for 60 minutes, and the subsequent sessions are for 45 minutes each. However, these timings are subjective to how a session goes on, and the therapist will allow for few extra minutes if the need arises.

Cancellation & Refund Eligibility:

1.⁠ ⁠Cancellations made within 24 hours of the scheduled session are not eligible for a refund.

2.⁠ ⁠Cancellations made before the 24-hour window are eligible for either a refund or rescheduling of the session.

Processing of Approved Refunds:

1.⁠ ⁠For all approved and eligible refunds, the amount will be credited to your bank account within 5-7 business days.

Bulk Session Bookings:

1.⁠ ⁠If multiple sessions are booked consecutively for 3-4 days or in bulk at once, the standard refund policy does not apply.

2.⁠ ⁠In such cases, we request that you contact our support team for assistance with refund processing.