Privacy Policy

We are committed to protecting your privacy. Any information gathered on this website enables the formation of your account and allows easy access and movement. We endeavour to comply with the laws of other countries but cannot and do not warrant always. We will do everything we reasonably can to protect your privacy rights on systems and the website controlled by us. However, we are not liable for any unauthorized or unlawful disclosures of your personal and confidential information made by third parties who are not subject to our control, for example, advertisers and websites that have links to our portal. To be noted that the information and privacy practices of our business partners, advertisers, sponsors, or other sites to which we provide hyperlinks, may be different from ours.

When does Mind & Company disclose the information it collects to outside parties?

The Mind & Company does not sell, trade, or rent your personal information to others. The Mind & Company may reveal customer information when we believe, in good faith, that such release is reasonably necessary to (i) comply with the law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of the Mind & Company, our users, or others.

What information do we collect, and how do we use it?

We only collect your personal information to conduct our business and enable us to deliver and improve services. During registration, users must provide specific categories of information, such as name, address, email address, phone number, password, date of birth, gender, country of citizenship and credit card details (if paying by credit card). In addition, users may choose to provide other categories of information, such as career objectives, health or disability information, hobbies, and other interests. This allows us to process and fulfil your order successfully. It also helps us in maintaining your account.

User Uploaded Videos & Images :

Registered users may create a profile and upload content such as videos & Images. Your profile may display information about you and your activities. Others may access this information. Your videos may be viewed and otherwise accessed by others, and associated metadata (e.g., titles, descriptions, tags, etc.) are viewable. Your interactions with other users (e.g., comments, "likes," private messages) may be seen by the other people on the website as well.

How does The Mind & Company protect customer information?

We follow generally accepted standards to protect our customer's personal information during transmission and after being received. We may share statistical and demographic information about our website's visitors with our marketing partners. This information is only provided in the aggregate, meaning that the data is about our website's visitors as a group and not submitted as individually identifiable visitors.

When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, several layers of encryption and security to prevent unauthorized access protect all sensitive customer data we collect.

What about Cookies?

'Cookies' are small pieces of information stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information. They allow you to place your online order and to login, once you have subscribed. Most Web browsers automatically accept cookies, but you can change your browser settings to prevent the same. You will need cookies to be enabled to use Mind & Company's website. Some of our business partners, such as advertisers, use cookies on our site, but we neither have access to nor control over these cookies. This Privacy Policy covers the use of cookies by the Mind & Company only and not the use of cookies by our business partners.


We do not use the website to solicit data from or market to children under 15 knowingly. If a parent or guardian becomes aware that the ward has provided us with information without their consent, they should contact us at We will delete such information from our files within a reasonable period.

Social Media Features

Our Web site includes Social Media Features, such as the Facebook Like button. These Features may collect your IP address, page visitation on the site and set a cookie to enable the Feature to function properly. Social Media Features are either hosted by a third party or hosted directly on our site. Your interactions with these Features are governed by the privacy policy of the company providing them.

Your Consent & Change in Privacy Policy

By using our website, you consent to the collection and usage of this information by the Mind & Company. This Privacy Policy is subject to change from time to time. At our sole discretion, we reserve the right to modify the terms of this Privacy Policy from time to time to ensure compliance with applicable laws ("Updated Terms"). The Updated Terms are effective immediately and shall supersede the terms of this Privacy Policy. We would notify you of any changes to this privacy policy if the policy changes significantly affect your rights or as may be required by law. You shall be solely responsible for reviewing the Privacy Policy from time to time for any modifications. By continuing to use the website after the updated Terms have been published, you affirm your agreement to the updated terms. If you wish to discuss any aspect of this Privacy Policy Statement, please feel free to contact us by e-mail at If session is recorded by client or third party, TMC is not responsible as it is using third party video conferencing tools is not within the control of TMC.

Collaborating About Risks to Safety

As a client, you have the right to confidentiality i.e., all information shared with me will be kept private unless explicit permission to share is given by the client. However, confidentiality may be breached in the following conditions:

  • To prevent threat to life/harm to the client.
  • To prevent harm/violence to any other person.
  • In case of any legal issues.

In case of risk to safety, a support person/safety contact may be informed of the same. I would like the process to be collaborative and so I will most often tell you when I will be breaching confidentiality and would discuss what would feel most comfortable and supportive for you in the process of contacting your support person and creating safety, however in rare emergency situations it might be imperative to break confidentiality without prior consent.

In case, you have reached out to me for couples counselling, please note that the information shared by both you and your partner stays confidential and can be shared only if permission is granted by both partners or either partner.

If you choose to follow me on any social media platforms, please know that I cannot follow you back or engage with you online. If you choose to follow and comment on my public social media handle, please be aware of how this might impact your confidentiality.

During the counselling process, if I feel you need additional psychological or medical assistance, I will be required to refer the you to another professional, though this will be done only with your consent. If you choose not to go ahead with the additional support, please be aware that there might be limitations to how much I alone will be able to support you in the process.

Please note, I am unable to provide emergency services. In case of an emergency, please reach out to a helpline (e.g., Kiran: 1800-599-0019) or a hospital.